Privacy Policy

This privacy policy sets out how we retain, use and protect any information that you give to us when you use this website and gives your consent for us to do so. We are committed to ensuring that your data and privacy are stored securely, protected and in accordance with the Data Protection Act 1998. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Our privacy policy forms part of the website DP Building Systems may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We do not store credit card details nor do we share customer details with any third parties.

We may collect person data (listed below) on our contact, quote request and order forms, as part of a promotion or competition, feedback forms, questionnaires or profile forms.  We collect this information so that we can provide you with further information on any of our products and services.  You consent to this information being used by us to provide you with marketing of our products and services and in line with the terms of this privacy policy.  We may also use this information to see how our website is being used and for business improvements or developments.

What we collect

  • Name
  • Contact information including email address and telephone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • User journey and traffic data from google analytics

For the exhaustive list of cookies we collect see the List of cookies we collect section.  The information we collect is provided by you when you use our website or services within our website.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services
  • To ensure delivery of our products and services and to contact you in relation to any you have requested
  • To enable us carry out audits, research and analysis in order to maintain, protect and enhance the services we provide
  • To disclose your details any government or associated organisations as required by law

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may opt out of receiving such information by clicking on the link at the bottom of any such information, or by contacting us via email -

Disclosure of information

We will only share your details within DP Building Systems Ltd (and any of its subsidiaries), with any future owners of the website and with any other persons described in this privacy policy. We will not share your details with any other third parties.

We utilise other companies and individuals to carry out functions on our behalf including delivery of orders, sending mail, marketing and analysis of data and providing customer service. So that they can carry out their functions these companies and individuals may require access to your personal data but we shall only disclose to them relevant personal information as is required by them to perform their functions. Except as required by law your personal information will not be disclosed to third parties for those third parties’ own purpose or use.

Where requested to do so, we may comply with any request from any court, tribunal, governing body, police authority or other similar authority in any investigations or proceedings concerning you or your use of our website. This may include disclosing information about communications transmitted via the website to such authorities where required.

We may also use and share information relating to groups of customers, without identifying individuals, to analyse customer behaviour and to review ways of enhancing our service.

We regard our databases of information (which may include your personal information) as an important part of our business. We will not give or sell this information to any outside organisation for use in its marketing or solicitation without your consent.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All personal information is held in secure computer storage facilities and paper–based files. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

It may be necessary for us to maintain our records for a number of years. However, if your information is no longer required, we will securely destroy records containing personal data.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy policy or statement applicable to the website in question. Our privacy policy applies only to information collected through the site.

Personal data relates to a living individual that can be identified by the data provided to us. Identification can be by the information supplied or in conjunction with other information in the data controller’s possession or likely to come into possession. The processing is governed by [the General Data Protection Regulation 2016/2017 (abbreviated to “GDPR”)] 

DP Building systems  have a lawful basis under Article 6(1)(b)  to the GDPR regulation which gives us a lawful basis for processing. This includes where processing is necessary for the performance of  a “Contract” to provide goods or services, to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. 

DP Building systems  will keep your information safe and secure and will not use this information to send out marketing unless we have your specific "consent

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you wish to restrict or block cookies you can do this through your browser settings, the Help function in your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

List of cookies that we collect

The table below lists the cookies we collect and what information they store.


COOKIE Description


The association with your shopping cart.


Stores the category info on the page, that allows to display pages more quickly.


Your preferred currency


An encrypted version of your customer id with the store.


An indicator if you are currently logged into the store.


An encrypted version of the customer group you belong to.


Stores the Customer Segment ID


A flag, which indicates whether caching is disabled or not.


You sesssion ID on the server.


Allows guests to edit their orders.


The last category you visited.


The most recent product you have viewed.


Indicates whether a new message has been received.


Indicates whether it is allowed to use cache.


A link to information about your cart and viewing history if you have asked the site.


Information on products you have emailed to friends.


The store view or language you have selected.


Indicates whether a customer allowed to use cookies.


The products that you have recently viewed.


This Privacy Statement will be exclusively governed by and construed in line with the laws of UK and the English courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Policy Changes

We reserve the right to make changes to this privacy policy without prior notice. We will only use information in line with our privacy policy under which the information was collected. If you regularly use the website you should regularly check our privacy policy for updates and changes.  Any continued use of our website will be deemed as you having accepted the changes after they have been posted.

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